Terms & Conditions

SONDR is the trading name of SpencerHewlett Ltd, a UK digital marketing agency.
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We help businesses grow through services including:
• Search Engine Optimisation (SEO)
• Pay Per Click (PPC) Management
• Website Design & Development
• Email Marketing
• Social Media Marketing
• Content Marketing
• Digital Strategy
• Branding & Creative Services

You're welcome to browse and use our website for lawful purposes.

To help keep it secure and working properly, you agree not to:
• Attempt to gain unauthorised access to our website or servers.
• Introduce viruses, malware or other harmful software.
• Interfere with the website's performance or security.
• Use the website in a way that could damage or disrupt it.
• Use the website for fraudulent, illegal or malicious purposes.

If we believe our website is being misused, we may suspend or block access where appropriate.

Unless we say otherwise, everything on this website belongs to SONDR or is used under licence.

This includes things like:
• Our branding and logos
• Website design
• Graphics and photography
• Written content
• Blogs and articles
• Case studies
• Downloadable resources
• Videos
• Code

These materials are protected by UK intellectual property laws.

You're welcome to view the website and print pages for your own personal or business reference.You must not copy, reproduce, republish, distribute, modify, sell or reuse any content without our written permission.

We do our best to keep everything on our website accurate and up to date.
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That said, the information we provide is intended as general guidance and shouldn't be taken as professional advice.
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Every business is different. Digital marketing results depend on a wide range of factors, so any statistics, examples, case studies or results we share are intended to illustrate what's possible, not guarantee the same outcome for every business.

From time to time, we share client testimonials, reviews and case studies.

These reflect genuine experiences and results at the time they were published.

Because every business, market and objective is different, we can't promise the same results for everyone.

Our website may include links to third-party websites that we think you'll find useful.

Once you leave our website, we aren't responsible for the content, availability, security or privacy practices of those websites.

If you choose to visit them, you do so at your own discretion.

Sending us an enquiry doesn't create a contract between us.

Any work will only begin once we've agreed the scope, pricing and terms in writing, whether that's through a proposal, quotation or separate agreement.

We work hard to keep our website available and running smoothly.

Occasionally, we may need to take it offline for maintenance, updates, security improvements or because of unexpected technical issues.

While we'll always aim to minimise disruption, we can't guarantee uninterrupted access.

To the fullest extent permitted by law, SONDR isn't responsible for any indirect or consequential losses arising from your use of, or inability to use, this website.

This includes things like:
• Loss of profits
• Loss of revenue
• Business interruption
• Loss of business opportunities
• Loss of data

Nothing in these Terms excludes any liability that can't legally be excluded under the laws of England and Wales, including liability for fraud or for death or personal injury caused by negligence.

Your use of this website is also covered by our Privacy Notice and Cookie Policy, which explain how we collect, use and protect your personal information.

Like most websites, we use cookies to help our website work properly, understand how it's used and improve your experience.

You can find out more about the cookies we use, and manage your preferences, in our Cookie Policy.

We take reasonable steps to keep our website secure. However, no website can ever be guaranteed to be completely free from bugs, viruses or other harmful software.

It's your responsibility to make sure your own devices are protected with appropriate security software.

From time to time, we may update these Terms & Conditions.

If we do, we'll publish the latest version on this page and update the "Last updated" date at the top.

By continuing to use our website after any changes are published, you're agreeing to the updated Terms.

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes relating to these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms & Conditions, we'd be happy to help.

You can get in touch using the contact details on our website.